
Community Based Programs
Not everyone thrives in an office or clinic setting. Bridge clinicians provide clients with the opportunity to address their behavioral health concerns in the more familiar surroundings of their home or a public location.
Community-based services are provided by multidisciplinary teams serving people in a variety of settings. Our programs include individuals with lived experience who can relate to our clients’ lives.
Staff in our community-based programs learn about the communities in which they serve and can connect with our clients in ways that are not possible in more traditional treatment settings.
Community-based Programs
These programs serve all clients regardless of ability to pay. For more information, please email info@thebridgeny.org
Assertive Community Treatment (ACT)
ACT teams provide a variety of medical, psychiatric, and vocational services, meeting clients where they are in the community to seek to eliminate the barriers that often prevent individuals living with serious mental illness from accessing treatment.
Care Coordination
Our Health Home Care Management program supports members in managing multiple chronic medical and behavioral health conditions in coordination with primary care physicians and specialists. Each member is assisted by a dedicated care manager who connects them to the care they want and need from the right provider. This includes helping members select doctors, providing appointment reminders, and assisting with transportation to and from appointments. The program also prioritizes equipping members with essential information about their care and advocating for them to receive the services and assistance they are entitled to.
Connections to Care (CTC)
CTC serves people experiencing homelessness coupled with mental health and/or substance use disorders or co-occurring disorders. This program focuses on individuals over the age of 55 who have had a difficult time accessing behavioral and primary healthcare.
Critical Time Intervention (CTI) Teams
Two CTI Teams will partner with hospitals in the Bronx and Manhattan to serve individuals with serious mental illness during a critical transition time from a stay in the hospital’s inpatient unit, emergency room, or comprehensive psychiatric emergency program.
Intensive Mobile Treatment (IMT)
This team provides mobile behavioral health and substance use treatment, including medication and support to people with significant behavioral health concerns, complex life situations, transient living situations and/or involvement with the legal justice system who have been poorly served by traditional forms of care
Neighborhood Navigators
Neighborhood Navigators are peers with lived experience who build relationships with people experiencing homelessness, connect them to services, and help them navigate the social service system. The team works closely with community groups and law enforcement to help identify potential clients.
Housing Location and Placement Services (HLPS)
HLPS is designed to help link vulnerable New Yorkers in the health and hospital system to housing. Bridge Housing Specialists and a Peer Specialist assist clients in applying for housing and work with clients on developing life skills and accessing resources needed to remain safely and stably housed.
Safe Options Support (SOS) Teams
SOS teams work above and below ground in the transit system to provide services for individuals at high risk for recurring shelter, hospital, and prison admissions to expand housing access.

